Contact information

Last updated: October 18, 2026

Helora is operated by MAHFOUDH GROUP LTD.

Customer support
Email: support@tryhelora.com
Website: https://www.tryhelora.com
Contact form: https://www.tryhelora.com/pages/contact

For order, delivery or refund enquiries, please include your order number and the email address used at checkout. Do not send card details or passwords by email.

Business address
MAHFOUDH GROUP LTD
128 City Road
London EC1V 2NX
United Kingdom

This is our business contact address. Our 90-day money-back guarantee does not require you to return your wrap. Please contact us before sending any goods to this address.